WW Group B.V. – Leaves of Dawn
Boulevard Industriel 9, 1070 Brussels, Belgium
VAT: BE0546.643.597
📧 mail@leavesofdawn.com 📞 +32 3 296 63 33
Last updated: [insert date]
1. Purpose of this Policy
This Privacy & Cookie Policy explains how WW Group B.V. – Leaves of Dawn (“we”, “our”, or “the Company”) collects, uses, stores, and protects personal and company data when using our B2B portal hosted on Odoo.
We are committed to protecting the privacy of our professional customers and complying with the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) and applicable Belgian legislation.
2. Data Controller
The data controller responsible for processing your personal data is:
WW Group B.V.
Boulevard Industriel 9, 1070 Brussels, Belgium
VAT: BE0546.643.597
Email: mail@leavesofdawn.com
3. Personal Data We Collect
We collect and process the following types of data when you use our B2B portal:
3.1 Account & Business Information
Company name, VAT number, and registration data
Contact person’s name, position, and email address
Business phone number and billing/delivery addresses
3.2 Transaction Data
Orders placed, products purchased, invoices, and payment records
Discount tier and communication history related to sales
3.3 Technical Data
Login credentials (encrypted password)
IP address, browser type, and device information
Cookies and usage data (see section 8 below)
4. Purpose and Legal Basis of Processing
We process personal and business data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Account creation and access management | Contract performance |
| Order processing and customer service | Contract performance |
| Invoicing and payment follow-up | Legal obligation & contract |
| Marketing and communication to existing clients | Legitimate interest |
| Compliance with Belgian and EU legal requirements | Legal obligation |
| Improving our portal and customer experience | Legitimate interest |
5. Data Retention
We retain personal and business data only as long as necessary for the purposes mentioned above:
Account data: while your account is active and up to 5 years after last activity.
Invoices and tax-related documents: 10 years, as required by Belgian accounting law.
Cookies: according to their expiration period (see Section 8).
After these periods, data are securely deleted or anonymized.
6. Data Sharing
We only share data with trusted partners when necessary for business operations:
IT and hosting providers (including Odoo S.A. or its EU-based hosting infrastructure)
Payment service providers (e.g., Bancontact, iDEAL, Stripe, or banks)
Logistics and transport partners for delivery
Accountants or legal advisors for regulatory compliance
All partners are bound by data processing agreements ensuring GDPR compliance.
We never sell or rent your data to third parties.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
Secure HTTPS encryption and SSL certificates
Restricted access for authorized personnel only
Encrypted password storage and regular backups
Data hosting within the European Economic Area (EEA)
8. Cookies
Our Odoo portal uses cookies to improve user experience and ensure proper functionality.
8.1 What Are Cookies?
Cookies are small text files stored on your device to help the website recognize you on your next visit.
8.2 Types of Cookies Used
| Type | Purpose | Example |
|---|---|---|
| Essential cookies | Required for login, cart, and navigation | Odoo session cookie |
| Analytical cookies | Measure traffic and performance | Google Analytics (if enabled) |
| Preference cookies | Remember language or settings | Language selector |
| Marketing cookies | Track campaign effectiveness | Meta Pixel or similar (only with consent) |
8.3 Managing Cookies
You can manage or delete cookies through your browser settings.
For analytical and marketing cookies, consent is requested through a cookie banner if applicable.
9. Your Rights
Under the GDPR, you have the following rights:
Access: obtain a copy of your personal data.
Rectification: correct inaccurate or incomplete information.
Erasure: request deletion of data when no longer necessary.
Restriction: limit processing under certain conditions.
Portability: receive your data in a structured, machine-readable format.
Objection: object to direct marketing or certain processing activities.
To exercise these rights, contact: privacy@leavesofdawn.com (or mail@leavesofdawn.com).
We may ask for proof of identity before processing your request.
10. International Data Transfers
All data are hosted and processed within the European Economic Area (EEA).
If exceptional transfers occur outside the EEA (e.g., through specific processors), they will comply with EU Standard Contractual Clauses (SCCs) to ensure adequate protection.
11. Updates to This Policy
We may update this Privacy & Cookie Policy from time to time.
Any changes will be published on the B2B portal, with the updated revision date.
Continued use of the portal after such updates constitutes acceptance of the revised version.
12. Contact and Complaints
For any questions or privacy-related concerns, contact:
📞 +32 3 296 63 33
If you believe your rights have been violated, you may lodge a complaint with the Belgian Data Protection Authority (Autorité de Protection des Données / Gegevensbeschermingsautoriteit):
Rue de la Presse 35, 1000 Brussels
Website: www.dataprotectionauthority.be